Moderator: volvite
Check your invoice. I'd say you either have a bad strut, or they sent you the wrong ones. Pop out the bottom on each side and push them up to see if it feels like they are both the same. I'm guessing one will probably be much easier to push up than the other.jhansen wrote:I just put in my new Mcmaster-carr struts on my 2008 pathfinder rear hatch door. I read through the entire thread to make sure I was getting the right product. I purchased the 200lb. But now that they are on they are doing the same thing my old ones were. The door isn't staying up and slowly falls until it slams shut. I'm wondering if anyone would know what the problem is. Did I get a bad pair of struts? Should I order another 200 or go up to the 225lb? Could I have ruined the new struts when I was putting them on? Any feedback would be much appreciated.
Thank You!