Have you spoken directly to a service manager to find out specifically what the problem is?kodeman86 wrote:It seems the dealer cant figure out how to fix it, and are having troubles working with Nissan Tech Support to get answers. They are now telling me it could be a week or more before we get it back.
The dealer originally told me it would be a 15 minute fix.
those decisions are made well in advance of the implementation of a recall campaign.pawjr74 wrote:They may be trying to determine if they are going to simply "tighten" the loose retainers or replace the components.
most definitely!pawjr74 wrote:I would definitely ask some questions.
Communication works!kodeman86 wrote:Thanks for the info! I got a little bit more guidence last night. They said they needed to order a new bracket for the stearing column, which will take 48 hours to get it. Apparently they also had problems with one of the four fasteners on the airbag, so they also had to order a new fastener for that. I did talk to the service manager, and he appologized for the delay, and explained this is the first time they have had someone come in for this reacall, and they are going in "blind".
They did give me a loner. After driving a stripped down, bare bones, Nissan Versa.....I have more love for my Pathfinder than ever before