Moderator: volvite
the dealership may be incorrect2006R51MD wrote: As much as I do love the truck I will never buy another one just for the way that the nissan people (not dealership) have handled this situation.
I have been dealing with Nissan direct (Consumer affairs) 800-867-7669. They are telling me the same song.eieio wrote:the dealership may be incorrect2006R51MD wrote: As much as I do love the truck I will never buy another one just for the way that the nissan people (not dealership) have handled this situation.![]()
![]()
![]()
as you are still within the extended warranty period, i suggest that you get all of your ducks lined up (documentation) and contact Nissan directly and explain the situation
until you hear refusal directly from Nissan, it may not be prudent to assume that you do not have warranty consideration due from them
dealerships typically try to avoid warranty repairs, and this may have been a weak attempt at doing so
that is unfortunate.........2006R51MD wrote:I AM under the 80,000 miles and within the the warranty period. BUT since the shop that replaced the radiator wasnt Nissan, it voids the warranty.
Nope. It sounds as though the radiator was replaced quite recently? You should be able to request Nissan pay for that repair as well. There should be a clause in the warranty to remedy repairs made by a non-dealer. Additionally you can use aftermarket parts and the burden of proof is on them to show that non-OEM part caused the failure. Given that you weren't aware of the warranty....you have a great case. Either way between the $$ you have in radiator plus potential cost of repairing tranny....certainly seems like it's worth some legal bills if necessary.2006R51MD wrote:I AM under the 80,000 miles and within the the warranty period. BUT since the shop that replaced the radiator wasnt Nissan, it voids the warranty.
Knowing what you knew about the tranny/radiator issues the second the non nissan shop said what was wrong with the fluid why would't you take it directly to nissan especially if your still under warranty.2006R51MD wrote:So ... I was having issues with my 06 Path. Took it to the local shop (not dealership). Told them the issues I was having and the history with the radiator and tranny. They looked and the fluid was "milky" and had a "funny smell". So they replaced the radiator and flushed the tranny and radiator.
Drove it out of the shop and issues are still happening. I do a little research online and see that Nissan is covering the radiator and tranny on my truck up to 80K...I am at 79K.
Take it into the Nissan Dealership. They said that there is a definite failure in the tranny. BUT...BUT...since I just had the radiator replaced by a NON Nissan shop that Nissan will NOT cover the tranny replacement.
Sorry for the rant and venting. As much as I do love the truck I will never buy another one just for the way that the nissan people (not dealership) have handled this situation.
How does VW treat customers there? They're horrible here...just wondering since VW is very popular in Europe but not here. Actually Toyota is amoung the worst here as well....luckily they tend to not need a lot of service. If you get a bad one...you're doomed. My Nissan dealer here seems ok...at least they haven't tried to sell me a million bucks worth of service like the Toyota shop. In fact they talked me out of doing several items I was asking about.remyek wrote:Lol, this is the same with Nissan here in Norway. They generally suck at customer service and will do anything to argue them selfs out of a warranty issue. Thats why I NEVER will buy a Nissan in my life time again. One time misstake. Next car is a Toyota Landcruiser LC150 with 37inch arctic trucks build.
Had many Audi´s and never had an issue due to waranty. Even after I went to Nürburgring and drove like a madman and blew up something in the engine (the car was tuned as well). No issues, warranty, we fix. I love audi. VW is the same as Audi. Had Golf and Passat in the past, no issues there either. The passat 2.0TDI DSG was tuned and the gearbox broke. Changed it without questions. Nissa, Go f$"" you self. Hate them, and thereby hate the car. Just test drived the new lc150 landcruiser 37inch arctic truck again today. Absolutly FANTASTIC to drive. LOVE it.skinny2 wrote:How does VW treat customers there? They're horrible here...just wondering since VW is very popular in Europe but not here. Actually Toyota is amoung the worst here as well....luckily they tend to not need a lot of service. If you get a bad one...you're doomed. My Nissan dealer here seems ok...at least they haven't tried to sell me a million bucks worth of service like the Toyota shop. In fact they talked me out of doing several items I was asking about.remyek wrote:Lol, this is the same with Nissan here in Norway. They generally suck at customer service and will do anything to argue them selfs out of a warranty issue. Thats why I NEVER will buy a Nissan in my life time again. One time misstake. Next car is a Toyota Landcruiser LC150 with 37inch arctic trucks build.